Refunds & Cancellation Policies

1. Overview

This Refunds & Cancellation Policies document ("Policy") outlines the refund and cancellation policies applicable to services provided by Shudveta IT Solutions ("we," "us," or "our") through ZyncedAI. Please read this Policy carefully before using our Service.

By accessing or using ZyncedAI, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with any part of this Policy, you must not use our Service.

2. Refund Policy

This no-refunds policy applies to:

• All subscription fees and payments
• One-time service purchases
• Premium feature access
• Any other fees or charges associated with the Service

By making a payment, you acknowledge and agree that you have read and understood this no-refunds policy and that you will not be entitled to a refund under any circumstances, except as required by applicable law.

3. Refund Eligibility

As stated in our no-refunds policy, we do not provide refunds for any payments made to Shudveta IT Solutions for ZyncedAI services, regardless of:

• The reason for cancellation
• The time elapsed since the payment was made
• The amount of service used or unused
• Technical issues or service interruptions
• Dissatisfaction with the Service
• Changes in personal circumstances

This policy applies to all users, including those who may have subscribed to premium features, made one-time purchases, or engaged in any other financial transaction with us.

4. Cancellation Policy

You may cancel your account or subscription at any time through your account settings or by contacting us. However, cancellation does not entitle you to a refund of any payments already made.

Upon cancellation:

• Your access to paid features will continue until the end of your current billing period
• Your account will be deactivated at the end of the billing period
• You will not be charged for any future billing periods
• No refunds will be provided for the current or previous billing periods

If you cancel a subscription, you will retain access to the Service until the end of your current billing cycle. After that, your account will be downgraded to the free tier (if available) or deactivated.

5. Non-Refundable Items

The following items and services are explicitly non-refundable:

• All subscription fees and recurring charges
• One-time service purchases
• Premium feature access fees
• API usage charges
• Any add-on services or features
• Processing fees or transaction charges

This list is not exhaustive, and all payments made to Shudveta IT Solutions are subject to our no-refunds policy unless otherwise required by applicable law.

6. Processing Time

Since we operate under a no-refunds policy, there are no refund processing times. However, if you have any questions or concerns about your payment or account, please contact us through the Contact Us form available on our website.

We will respond to your inquiries within a reasonable timeframe, typically within 5-7 business days.

7. Exceptions

The only exceptions to our no-refunds policy are:

• As required by applicable consumer protection laws in your jurisdiction
• In cases of duplicate payments made in error (subject to verification)
• As required by court order or legal settlement

Any exception to our no-refunds policy will be evaluated on a case-by-case basis and is subject to our sole discretion, except where required by law.

8. Contact for Refunds

If you have any questions about this Refunds & Cancellation Policies, or if you believe you may be entitled to a refund under applicable law, please contact us:

Please include your account information and a detailed explanation of your inquiry when contacting us. We will review your request and respond within 5-7 business days.

9. Changes to This Policy

We reserve the right to modify this Refunds & Cancellation Policies at any time. If we make material changes to this Policy, we will notify you by updating the "Last updated" date at the top of this page.

Your continued use of the Service after any changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you must stop using the Service.

10. Governing Law

This Refunds & Cancellation Policies shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in India.